FAQs (Frequently Asked Questions)

  1. How does WX2100™ work to promote a clear satellite signal?
  2. How long does WX2100™ last
  3. How many satellite dishes does a can of WX2100™ cover?
  4. What are the directions for use?
  5. Where can I purchase WX2100™ and how much does it cost?
  6. How long will it take for my WX2100™ order to reach me?
  7. How does WX2100™ compare to other water repellent satellite dish coatings?
  8. Who makes WX2100™?
  9. Who do I contact if I have other questions?
  10. Will I see the coating on my dish?

1. How does WX2100™ work to promote a clear satellite signal?

Even the most reliable satellite communications technology can sometimes be out-matched by the forces of nature. It's a phenomenon known as "rain fade" - a weakening of the satellite signal as it passes through rain or other precipitation such as snow and ice. In heavy rain, a film of water can accumulate on your satellite dish resulting in poor video, loss of color and/or sound and in some cases the picture may drop out all together. Similarly, ice or snow can accumulate on a dish preventing the signal from getting through.

WX2100™ is an exclusively patented super hydrophobic coating. Hydrophobic means water fearing, from the Greek words hydro - "water" and phobo - "fear" and in this context, it means the hydrophobic antenna dish surface repels the water. The water forms beads and rolls off the surface. A water film on a satellite dish will absorb much of the signal leading to high signal losses and satellite TV outages. WX2100™ repels all forms of precipitation.

On a dish coated with WX2100™, the rain, snow and ice do not adhere, allowing the signal to get through. See our How It Works page for more.

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2. How long does WX2100™ last?

WX2100™ repels rain, snow and ice for over 10 years, while competing products only last a few months to a year. In tests with harsh rain and sun conditions, WX2100™ coatings have lasted for up to 20 years. In salt fog, corrosion, temperature cycle, and UV-rain tests, WX2100™ out performed all competitors by 10 to 100 times

3. How many satellite dishes does a can of WX2100™ cover?

Coverage will vary by size of dish. A small (5.5-ounce) can covers two typical size dishes (approximately 3 square feet each) or one larger dish, like a DirecWay dish. The larger (11-ounce) can covers 4 typical size dishes and two larger dishes.

4. What are the directions for use?

Weather Conditions: The temperature of the surface to be sprayed should be between 45° and 95°F. At much lower temperatures, the coating may require several days to be precipitation repellent. Keep container at room temperature prior to use.

Surface Preparation: Most surfaces need only be dry and free from wax, grease, stearates, and polishes for good adhesion. Some metals, plastics and polyurethane gloss coats may require light sanding.

Directions: Shake can vigorously for 30 seconds. Hold can vertically 8-10 inches from surface. Depress button fully. Move can evenly across surface covering 6-10 inches per second. Apply half overlapping strokes 3-4 inches apart. Shake can for a few seconds after every 15 seconds. Allow 2 hours to dry before exposure to rain. The coating is substantially cured in 24 to 48 hours. For best performance, never touch the coated surface even after it is fully cured. Note: Cure times are based on good ventilation, temperature of 77 degrees F and 50% relative humidity. Lower temperature, higher humidity, lack of air movement or application of thick coats will extend drying times.

Nozzle Care: After each use, clear valve by holding can upside down and spraying until only clear gas comes out. If spray button becomes clogged, wear eye protection, wipe off the button opening with lacquer thinner-DO NOT stick a pin in spray button opening.

Safety Precautions: Keep away from heat, sparks, and open flame. Do not puncture, incinerate, burn or store above 120°F. Exposure to heat or prolonged sun may cause bursting. Should not be inhaled or swallowed or sprayed on skin, face or eyes. First aid instructions are provided on the can.

5. Where can I purchase WX2100™ and how much does it cost?

WX2100™ is being offered exclusively via this website. It is not currently sold in retail stores. Costs are $29.95 for a 5.5-ounce (net weight)can and $39.95 for an 11-ounce (net weight) can (plus shipping and handling charges). Discounts apply when you purchase two or more of the same-size can. Click here to purchase.

Note: We currently ship only to the 50 United States, Canada, Mexico and Puerto Rico. Please direct all other international inquiries to WX2100info@cytonix.com.

6.How long will it take for my WX2100™ order to reach me?

Your order will be processed within 24 hours of receipt and shipped via FedEx ground. Allow up to a week to receive your order if you are in the continental United States and longer for orders outside the 48 contiguous states.

Please note: we can not ship to post office boxes. Currently we ship only to the 50 United States, Canada, Mexico and Puerto Rico. Please direct all other international inquiries to WX2100info@cytonix.com.

7. How does WX2100™ compare to other water repellent satellite dish coatings?

WX2100™ repels rain, snow and ice for over 10 years, while competing products only last a few months to a year. In salt fog, corrosion, temperature cycle, and UV-rain tests, WX2100™ out performed all competitors by 10 to 100 times. In two week accelerated weathering tests involving extremely heavy rain at 10 inches per hour, equivalent to 10 years under tropical conditions, all competing products formed water films in less than 20 minutes (some in under 20 seconds), while WX2100™ remained completely repellent.

WX2100™ has been successfully used in aircraft, marine, ground and military radar for many years–where a clear signal in all weather is critical. Now it's available to consumers.

8. Who makes WX2100™?

WX2100™ was developed and patented by the Cytonix Corporation in Maryland. Please visit the About Us page for more about Cytonix.

9. Who do I contact if I have other questions?

Please contact our support staff via email at WX2100info@cytonix.com. We look forward to hearing from you.

10. Will I see the coating on my dish?

Yes, when properly coated it will appear slightly frosted.